Calcium Carbonate and Ca2+ Ions

Experiment. EDTA Titration of Ca2+ in an unknown solution Experiment. EDTA Titration of Ca2+ in an unknown water sample Modified 9/2012 Objective: The most common multivalent metal ions in natural waters are Ca2+ and Mg2+. In this experiment, you will find the total concentration of calcium ions that can react with EDTA with the assumptions that EDTA reacts 1:1 with metal (Ca2+) ions. Equipment 250-mL Erlenmeyer flask (3) 50-mL Buret Ring-stand and hardware Desiccator 400-mL Beaker 500-mL Vol. flask 250-mL Vol. flask 1. 0-mL Vol Pipette 100-mL Grad cylinder Hot plate Safety and Waste DisposalChemicals Buffer (pH 10): Add 142 mL of 28 wt % aqueous NH3 to 17. 5 g of NH4Cl and dilute to 250 mL with water. Eriochrome black T indicator: Dissolve 0. 2 g of the solid indicator in 15 mL of triethanolamine plus 5 mL of absolute ethanol. 50 wt % NaOH: Dissolve 100 g of NaOH in 100 g of H2O in a 250-mL plastic bottle. Store tightly capped. When you remove solution with a pipet, try not to distu rb the solid Na2CO3 precipitate. Discussion: Hard water is due to metal ions (minerals) that are dissolved in the ground water. These minerals include Ca2+, Mg2+, Fe3+, SO42-, and HCO3-.Generally hard water arises because rainwater moves through limestone, CaCO3 underground that occurs in our area to the aquifer. This is why we measure hardness in terms of CaCO3. The concentration of the Ca2+ ions is greater than the concentration of any other metal ion in our water. The determination of water hardness is routinely used to measure the quality of water that the general public uses. Originally, water hardness was defined as the measure of the capacity of the water to precipitate soap. Hard water is not a health hazard since the main chemical in hard water is calcium.People regularly take calcium supplements. In fact, hard water can be a source of necessary minerals (calcium and magnesium) that is necessary for good health. Indeed, the National Academy of Science go so far as stating t hat that consuming extremely hard water could be a major contributor of calcium and magnesium to the diet. The problem with hard water is that it cause soap scum, clog pipes and clog boilers. Soap scum is formed when the calcium ion binds with the soap. This causes an insoluble compound that precipitates to form the scum you see.Soap actually softens hard water by removing the Ca2+ ions from the water. When hard water is heated, CaCO3 precipitates out, which then clogs pipes and industrial boilers. This leads to malfunction or damage and is expensive to remove. There are two types of water hardness, temporary and permanent. Temporary hardness is due to the bicarbonate ion, HCO3-, being present in the water. This type of hardness can be removed by boiling the water to expel the CO2, as indicated by the following equation: HCO3- (aq) ? H2O (l) + CO2 (g). Because bicarbonate can be removed it is classified as temporary hardness.Permanent hardness is due to the presence of the ions Ca2+ , Mg+2, Fe3+ and SO4-2. Because boiling cannot eliminate this type of hardness, the water is said to be permanently hard. The table below shows the degree of hardness of the water in terms of its calcium carbonate concentration in ppm and grains. Hardness rating Soft Medium Hard Hard Very Hard Concentration of Calcium Carbonate (mg/L or ppm) 0 < 75 75 to < 150 150 to < 300 300 and greater Concentration of Calcium Carbonate (grains/US gallon) 0 to < 5. 2 5. 2 to < 10. 5 10. 5 to < 21 21 and greaterPermanent hardness is usually determined by titrating it with a standard solution of ethylenediamminetetraacetic acid, EDTA. The EDTA is a complexing, or chelating agent used to capture the metal ions. This causes water to soften, but the metal ions however, are not removed from the water. EDTA simply binds the metal ions so that the ions do not precipitate to form soap scum. EDTA is a versatile chelating agent. A chelating agent is a substance whose molecules can form several bonds to a si ngle metal ion. Chelating agents are multidentate ligands.A ligand is a substance that binds with a metal ion to form a complex ion. Multi-dentate ligands are many clawed, holding onto the metal ion to form a very stable complex. EDTA can form four or six bonds with a metal ion. It is frequently used in soaps and detergents because it forms complexes with calcium and magnesium ions. The ions in hard water are bound to the EDTA and cannot interfere with the cleaning action of the soap or detergent. EDTA is also used in foods. Certain enzymes are responsible for food spoilage. EDTA is used to remove metal ions from these enzymes.It is used to promote color retention in dried bananas, beans, chick peas, canned clams, pecan pie filling, frozen potatoes and canned shrimp. It is used to improve flavor retention in canned carbonated beverages, beer, salad dressings, mayonnaise, margarine, and sauces. It inhibits rancidity in salad dressings, mayonnaise, sauces and salad spreads. In this la b you will be asked to determine the total permanent hardness. EDTA grabs all the metal ions in the water, not just the Ca2+ ions. This gives us a value that is not truly the concentration of Ca2+ ions.This causes an experimental error of about 1%, which is acceptable due to the â€Å"fuzzy† endpoints in this type of titration. Erio-T indicator or Eriochrome Black-T indicator is used in this titration. When it is chelated or acidifies, it produces a Pink-Red solution. When it is not chelated and under basic conditions it is Blue. The three pictures show the end point in this titration. There is a 1-drop difference of 0. 01 M EDTA between the first and second pictures and between the second and third pictures. Two or three seconds were allowed for colors in the second and third pictures to develop after adding the additional drop.In each case the solution was thoroughly mixed. This color change from wine red to violet to blue is due to the compact nature of the complex. Experi ment. EDTA Titration of Ca2+ in an unknown solution PROCEDURE Modified 9/2012 1. Dry Na2H2EDTA. 2H2O (FM 372. 24) at 80 ° C for 1 h and cool in the desiccator. Accurately weigh out ~ 0. 6 g and dissolve it with heating in 400 mL of water in a beaker. Cool to room temperature pour into a 500-mL volumetric flask. , mix and dilute to the mark. 2. You should practice finding the end point several times by adding a little tap water in a clean beaker and titrating with EDTA.Save a solution at the end point to use as a color comparison for other titrations. 3. Pipet a 1-mL sample of unknown into a 250-mL flask and fill to the mark with deionized water. Mix thoroughly. From this 250-mL stock solution draw 4, 50mL aliquot samples and place each aliquot in 250mL Erlenmeyer flasks. To each sample, add 3 mL of pH 10 buffer and 6 drops of Eriochrome black T indicator. To the first 50-ml solution, titrate with EDTA from a 50-mL buret and note when the color changes from wine red to blue. 4. Rep eat the titration with the next three samples to find an accurate value of the total Ca2+ concentration.Perform a blank titration with 50 mL of distilled water and subtract the value of the blank from each result. 5. Upon completion of the experiment, discard all solution in a chemical waste bottle and wash out the glassware. Be sure to dry your buret in the upside down position.Calculations – Analysis: Analyte Ca2+The reaction of Ca2+ ions with H2EDTA2- takes place with a 1:1 stoichiometric ratio: Ca2+ + EDTA2- ? At the end point of the titration, 1-equivalent of Ca2+ reacts with one equivalent of H2EDTA2-. 1 eqv Ca2+ = 1 eqv H2EDTA2-; equivalent Ca2+ = [H2EDTA2-] †¢ Vol EDTA CaH2EDTA. Recall that the analyte (we call this unknown solution) was prepared by taking exactly 1-mL of the unknown solution and diluting in a 250-mL volumetric flask (we will call this the stock solution) 50-mL aliquot (call this the analyte) of this solution was then titrated against EDTA. Note that the analyte concentration is equal to the stock solution concentration. The mass Ca2+ in 1 mL aliquot unknown: Mass of Ca2+ in 50mL Sample = â€Å"H 2EDTA2? $ †¢ â€Å"Vol EDTA $ = mol H 2EDTA2- = mol Ca2+in 50mL Analyte # % # % Mass of Ca2+ in 1mL of unknown = mol Ca2+ ? 250mL aliquot Ca2+ __ g Ca2+ ? 50mL Analyte mol ? ? Dilution Factor Atomic mass Ca Mass of Ca2+ in 1 L solution: Mass Ca2+ in 1 L = mass Ca2+ in 1 mL Aliquot †¢ 1000 mL 1 mL Concentration of unknown by percent (m:v), parts per hundred (m:v) and Molarity (M): Mass Ca in 1mL aliquot Vol aliquot solution used % Ca2+ m:v = †¢ 100 ppm Ca2+ m:v = Mass Ca in 1mL aliquot Vol aliquot solution used †¢ 106 Molarity Ca2+ = mass Ca2+ in 1mL †¢ 1 mol Ca __g Ca ? ? ? molar mass Ca †¢ 1 Volume in L of unknown Aliquot used Mass in grams of calcium carbonate unknown in 1L solution: Mass CaCO 3 in 1-L = mass ppt (g) †¢ 1 mol CaC 2O 4 †¢ H 2O __ g CaC 2O 4 †¢ H 2O ? molar mass Ca C O †¢ H O 2 4 2 †¢ 1 mol CaCO 3 1 mol CaC 2O 4 †¢ H 2O 1 mol CaCO 3 Vol in L of aliquot ? ? ? ? Molar mass CaCO 3 †¢ __ g CaCO 3 †¢ 1L Dilution Factor Statistical Analysis – 1. Report the mean, medium, standard deviations (s), relative standard deviation (RSD), variance (s2) and the 95% confidence interval for your results. 2. 3. 4. Apply the student’s t test at the 95% confidence interval Apply a Q-test to any suspected result. Confidence interval = x + ts n 5. Compare the results of this experiment to the previous experiment, Gravimetric determination of Ca. Apply the Comparison of Means with Student’s t, Case2 (p76) Comparing Replicate Measurements. Do the two methods agree within the 95% confidence interval? â‚ ¬ Test for Outlier Apply a Grubb’s Test and Q-Test for any suspected outliers at 95 % level. See page 83 of text for critical values for 95% confidence.If your results show an anomalous data then use the Q-test to determine if the result should be rejected. Q= (Suspected Value – Nearest Value) (Suspected Value – Furthest Value) G calc = | Questionable value – x| s Table of Data, Results and Statistical Analysis: Calcium Raw Data 1. Unknown number 2 Mass of EDTA used 3 Concentration of EDTA 4 Volume of Unknown Ca2+ Solution 5 Volume EDTA during titration 6 Volume EDTA for blank trials 7 Q-Test (95%) of any outlier Analysis and Results 8 Mass of calcium in 1-mL aliquot (Average) 9 Mass of calcium in 1-L solution (Average) 10 Conc. of calcium, %, ppm (m:v) and Molarity (Average) 11 Mass of calcium carbonate in 1-L (Average) Statistical Analysis 12 Averages and Standard deviations of all results 13 Variance, RSD and CV of all results 14 95% Confidence interval 15 ttable and tcalc for replicate measurementsDiscussionThe goal of this experiment was to determine the â€Å"hardness† of the unknown sample by calculating the concentration of calcium ions in an analyte sol ution. Correcting for dilution factors, the concentration of calcium in the unknown in g/L is to be determined and compared to analysis for calcium by EDTA titration. Statistical analysis is applied to the results. A discussion of this experiment should include the accuracy and precision of this experiment compared to the EDTA titration method. An analysis of a comparison of replicated measurement is performed and discussed. Table of results should include Include in your summary table the following: i) Moles of Ca2+ in the unknown and the average equivalent value. ii) Concentration of [Ca2+ ] in the unknown in molarity, ppm and g/L iv) Mean, standard deviations, RSD and CV for each of the above concentration units. v) Student’s t at the 95% confidence interval vi) Application of a G and Q-test to any suspected result at the 95% level. vii) ttable, tcalc, Conclusion on comparison of replicated measurements.Experiment. EDTA Titration of Ca2+ in an unknown solution Modified 9/2 012 Sample data table. Sample Unknown # ______ Mass Na2EDTA, (g) Molarity Na2EDTA, (M) Vol. unknown, (ml) Buret Volinitial, (ml) Buret Volfinal, (ml) Volume EDTA used, (ml) Vol EDTA for blank, (ml) Corrected Col EDTA, (ml) Trial 1 Mass Ca2+ in 1 ml aliquot (g) Mass Ca2+ in 1-L solution (g) Concentration Ca (%) Concentration Ca (ppm) Molarity Ca2+, unknown (M) Mass calcium carbonate in 1L Q and G Test for Outliner CaCO3 (g/L), unknown Trial 2 Trial 3 Trial 4 Average Std dev Variance RSD , CV 95% CL Trial 1 Trial 2 Trial 3 Trial 4 Blank Student’s t Analysis: Comparing replicate measurements Analysis A: CaCO3 (g/L) 1 2 3 4 Trial 1 Trial 2 Trial 3 Trial 4 Avg Avg X1bar – X2bar Sqrt ((n1*n2)/(n1+n2)) (xi-x1)^2 deg freedom Spooled Expt 2 Expt 3 Ex2 (Xi-Xbar)^2 Ex3 (Xi-Xbar)^2 T calc t table Conclusion T calc ? T table, at 95%, two result are (not) considered to be different EDTA Titration of Ca2+ in an unknown solution. # 1 2 CRITERIA (Tentative point distribution – m ay change depending on experiment) Quiz / Homework [NONE} Introduction and ProceduresA. IntroductionObjective of Expt.Background information.Math relationship used in study.B. ProceduresOutline of procedures in Expt.Flow chart pictorial of procedures. Procedural changes.Information (data) to be recorded during experiment. (to be presented in Table form. )Safety and disposal information. This portion of the report should be turned in before the start of lab class (prelab discussion). Data, Observe. , Results and Calc.C. Data and ObservationData in table form. & detailed observations written in the table. All data entry should contain the proper number of significant figures and units. Data should always be recorded in an organize fashion.Balance chemical equations; all chemical reaction which occurred during an experiment should be written in this section. Then it should also be written in the discussion portion of the report. This portion of the report should be turned in before you leave the laboratory.Calculations & ResultsD. CalculationsSample calculation shown with Excel spreadsheet available with formulas shownStatistical analysis of data and result. Avg, Std dev, RSD, CVE. ResultsSummary of Result(s) in table form. In this section accuracy of results is very important as well as detailed calculation showing how the result was obtain. â€Å"Unknown† will also be included in this section. Discussion / Conclusions and Post-Lab QuestionsF. Discussion (Talking points)What is your final result in this experiment. Are the four trials consistent with each other? If not what would account for the inconsistencies? How did the results in this experimental result compare to the result in experiment 2? Is your result for the amount of calcium carbonate in your unknown within the range of 10 – 25 g/L? Elaborate on this. What is the average amount of calcium in tap water, how much more higher is this unknown compared to the average content in tap water (e xpress in %).G. ConclusionSummary of the goal of the experiment and how that goal was achieved in the experiment. H. Post-lab questions or Editorial commentWhat did you learn in this experiment? What skills in lab practice did you develop through this expt? This portion (Calculation and Discussion) is turned in at the beginning of class of the due-date Overall Presentation (of lab notebook)Lab technique during experiment; example are, class preparation, safety glasses precautions and leaving the laboratory clean.Report presentation: examples are the headings of each report that includes name, title, lab partner, date and section #, witness signature. Legibility of report. Is the report easy to read or is important information jotted down by small print in the corners of the lab report. The overall impression is important. Lab TechniqueSafety: wear goggles, handle chemicals with caution, proper handling of lab equipmentLeave lab clean and tidy

Life Ambitions Essay

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Race and Your Community Research Paper Example | Topics and Well Written Essays - 1000 words

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Fundamentals of organizational behavior - Research Paper Example The main objective of OB was to lay emphasis on the different elements of this subject to understand the varied facets of the employee behavior. Therefore, the origin of OB is derived from the above mentioned subjects. In France, the emergence of OB was with the evolving of other subjects and was quite different from OB taught in the east, UK and USA. OB laid emphasis on the varied aspects like organizational communication, development, outcome and climate (Desreumaux 352-444). The communication system in France was developed since a long time and the dissemination of information was structured in a unique way. Thus, OB in France focused especially on the organizational communication, which is considered as backbone for the smooth integration of activities and systems within the organization (Desreumaux 444-577). Organizational Culture, Social Systems, Role & Status Organizational structure is largely dependent on the organizational culture, which helps in the development of a positi ve organizational climate (Jackson, â€Å"Cross-Cultural Management and NGO Capacity Building†) In France, the different kinds of organization usually have formal or informal structures, which lead to creation of different kinds of organizational culture, climate and environment (Brennan and Vecchi 149-164). The development of social culture within the organization is essential for the perfect balance between the organizational environment and outcome. In France, mostly the employee attitudes, beliefs and opinions form the basis of development of employee role, which contributes significantly to the individual employee outcome. The role of an employee plays a significant role in the formulation of strategy, which can help in tackling organizational problems and removal of functional barriers. The role of the employees or designation is very important in shaping the organizational culture. It also helps in the contribution to the integration of the varied systems and process o f the organization (Davidson and Omar 1352-1706). Motivation, Maslow’s Hierarchy Model & Herzberg Two Factor Needs Motivation inspires the employees, who indirectly help in increasing the employee outcome. Motivation also helps in the systematic grouping of the organization, which leads to proper teamwork and coordination of activities among varied departmental units. The French give due importance to the systematic grouping, which lead to proper delegation of tasks and activities. This in turn promotes the development of positive organizational climate for the betterment of the entire system. As mentioned before, the French organization give due importance to the communication channel within the organization, which relies heavily on the certain factors like motivation, leadership etc. Similarly, the Maslow Needs of Hierarchy is critically important in French organizations, which serves purposeful as guidance for the increase in the organizational outcome and also to maintain a perfect balance within the organ

Don't Ask, Don't Tell Policy Term Paper Example | Topics and Well Written Essays - 1250 words

Don't Ask, Don't Tell Policy - Term Paper Example   Significantly, there have been arguments in favor of as well as against the policy and a reflective analysis of the policy is required for a judicious judgment on the issue. â€Å"A Gall up poll taken in July 1993 found the public evenly split over both a â€Å"Don’t ask, don’t tell† policy and a question of whether homosexuality is incompatible with military service. Forty nine percent agree and 48 percent disagree with the statement â€Å"homosexuality is incompatible with military service† (National Defense Research Institute U.S. P.202). Therefore, this paper analyzes the various aspects of the policy â€Å"Don’t ask, don’t tell† to determine a careful position on the topic. Although there are several criticisms raised against the military’s ‘Don’t Ask, Don’t Tell’ policy, both in the Congress and among the general public, the military is not prepared for this drastic change as the positive re sults of the policy are several. Significantly, the policy DADT has already become a central element of the military policy regarding same-sex acts, a relaxation on the policy is not acceptable to the U.S. military. Therefore, I strongly agree with the idea behind the policy â€Å"Don’t ask, don’t tell† as this policy will help the U.S. military personnel in emphasizing the need for order and discipline in the army. The â€Å"Don’t ask, don’t tell† policy assumes greater significance as there is an imminent danger that the parents who are very much orthodox may not allow their children to join the army that it is lacking in high moral standards. A military unit would be sacrificing its reputation if it is lacking in discipline and unit cohesion. There are chances of internal disagreements and Soldiers may gather against the gay and lesbian groups and the military unit perishes under these circumstances.     

Competitive Advantage through people Research Paper

Competitive Advantage through people - Research Paper Example 21). However, the company does not only boast a highly competitive pricing strategy, but also a premium people management approach that provided the company enduring success. Southwest’s most powerful organizational competency—the ‘secret ingredient’ that makes it so distinctive—is its ability to build and sustained high performance relationships among managers, employees, unions, and suppliers. These relationships are characterized by shared goals, shared knowledge, and mutual respect (Gittell, 2005, 52). To operate, airlines require physical resources, such as airplanes, airstrip, pilots, cabin crew, etc. These physical resources can be accessed by numerous companies in the marketplace; hence it is hard to develop them as a sustainable competitive advantage. Even availability of unprocessed or capital resources, before a great entry barrier, is more attainable due to the growth of international markets (Lovelock & Wright, 2002). However, it is the intangible assets that sustainable competitive advantage rests. Accrued experience or knowledge throughout the years, or referred to as corporate culture, is very hard to imitate (Parker, 2007). Companies like Apple, Coca-Cola, and General Electric rise from a venture of time and effort. These are springs of competitive advantage. The task is to determine the factors that strengthen this competitive advantage and the way toward sustainability (Parker, 2007). In fact, it is not the resources, regardless of how inimitable or intangible they are, that best generate competitive advantage; the solution toward sustainable competitive advantage is the way these resources are used (Gittell, 2005). Simply, the failure or success of a company relies on how the people within it utilize these resources. Basically, the competitive advantage of a company is its people. The quality of management, the manner in which

Major World War I Battles Essay Example for Free

Major World War I Battles Essay 1914- The First Battle of the Marne. Up until September of 1914, the German army had steadily advanced through Belgium and France and was nearing the capital of France, Paris. Luckily, in the First Battle of the Marne, six French armies and one British army were able to stave off the German advance and set the stage for trench warfare for the next four years. 1915- Second Battle of Ypres- This was the second battle for the city of Ypres, which was located in western Belgium. For the Germans, this marked their first widespread usage of poison gas during the war. At Gravenstafl, Canadian troops were able to hold off the Germans by urinating into cloths and covering their faces with it. 1916- Battle of Verdun. The Battle of Verdun was meant to be Germany’s final push to break through French lines. A common expression was â€Å"to bleed the French white†. Both sides suffered immense casualties; however there was no clear victor even though the Germans were forced to withdraw. 1917- Battle of Caporetto. In this battle, otherwise known as the 12th Battle of Isonzo, Austro-Hungarian forces reinforced by German infantry finally broke through the Italian front line and routed the entire Italian army. Poison gas and storm troopers effectively contributed to the massive collapse of the Italian army. 1918- Battle of Cantigny. This was the first major battle involving U.S. forces up until that point in World War I. While, Cantigny was a relatively easy objective and was overshadowed by larger battles occurring elsewhere on the front, this battle was significant in demonstrating that the U.S. forces could be trusted to hold their own. 1. Up until the U.S. entrance into the war, the U.S. had already been providing massive amounts of supplies to the French and British, despite their claims of neutrality. This one-sided trading led to German attacks on U.S. merchant vessels and was one of the reasons the U.S. entered the war. The American Expeditionary Force did not actually face many battles as they arrived in Germany in early 1918. They did prove their worth and strength however in the Battle of Cantigny, where solely U.S. troops were able to capture the town of Cantigny and repulse several fierce German counterattacks. 2. Women had a huge role in the war effort at home, while African Americans directly contributed to the war effort. Women filled many of the jobs men left behind, especially in factories that were now facing huge demands for war supplies and low numbers of workers. Without women rising to fill these ranks, the American war effort would have been severely hindered. African Americans, although still discriminated and segregated in units, fought bravely and fiercely in World War I and earned the respect of many soldiers around them. 3. U.S. society

Cultural Factors Considered By International Marketing Cultural Studies Essay

Cultural Factors Considered By International Marketing Cultural Studies Essay A good basic definition of concept of culture is that it is a set of traditional beliefs and values that are transmitted and shared in a given society. Culture is also the total way of life and thinking pattern that passed from generation to generation. Culture means many things to many people because the concept encompasses norms, values, customs, art and mores. Usunier and Lee(2009)suggests that this emphasis on world markets is often viewed as cross-border extensions of American marketing thought, ignoring people, languages, culture and advocating uniformity. According to Linton (1945), culture is the sum total of several attributes such as knowledge, attitudes, and habitual behavior patterns shared and transmitted by the members of a particular society. Edward Tylor(2002), suggests that culture is a complexity of factors including belief, knowledge, moral, law, custom, art and other capabilities acquired by man as a social being or the member of society. People in different cultures often have different ideas about the same subject. What is acceptable in one culture may not necessarily be acceptable in another. Therefore, a phenomena appearing in different cultures can be interpreted in different manners. Culture is shared and passed from generation to generation and is relatively stable and permanent. Old habits to die hard and a people tend to maintain its own heritage inspite of the fast changing world. Cultural pride and prejudice make many nations reject foreign ideas and imported products. But the reverse may also be true and a perception of greatness attributed to another culture may lead to eager acceptance of things reflecting the culture. For example, Japanese are proud of their culture and economic achievements and prefer to buy Japanese goods. On the other hand, the words Made in America marked on a product communicate quality and sophistication to people in many developing countries. The concept of what is right and wrong is based on culture. To he straight forward and honest are considered morally right in the US even though the feelings of the people are hurt. In Latin cultures, however, people avoid direct statements that would embarrass or would make others uncomfortable. Thus, even if a Latin businessman does not mean to do business, he would appear to have intention to do so. In an empirical study of French, American and Germany managers, substantial differences were noted on ethical issues. On an issue, that may benefit the firm at the expense of the environment, the French and German managers would more likely side with their employers and participate in what they perceive as a relatively minor infraction of environmental law. The American managers were less likely to approve a production run which would result in air pollution. Japanese are also very particular on the maintenance of environmental balance in their work ethics during the production of goods. Multinational corporations operate in different host countries around the world and in doing so have to deal with a wide variety of political, economical, geographical, technological and marketing situations. Moreover, each host country has its own society and culture which is different in many important ways from almost every other society or culture, although there are some commonalties. Though society and culture do not appear to be a part of marketing situations, yet they are actually the key elements in showing how marketing activities will be conducted, from what goods will be produced, and through what means they will be sold to establishing industrial and management patterns and determining the success or failure of local subsidiary or affiliate. Society and culture influence every aspect of overseas business of an MNC and successful MNC operations whether it is marketing, finance, production, or personnel has to be acutely aware of the predominant attitudes, feelings, and opinion in the local environment. Differences in values and attitudes between the management and the parent offices and expatriate managers at the subsidiary or affiliate level and local managers and employees can lead to serious operational and functional problems, which arise not because there are individual problems, but because of the important differences between societies and cultures. Society and culture often mould general attitudes towards fundamentals of life such as time, money, productivity and achievement all of which can differ widely across countries and lead to situations of differing expectations between the management in the home office and local employees of subsidiaries and affiliates. While some sociocultural differences are obvious, others are relatively subtle, though equally important. It is often difficult for an international manager to catch on these subtle differences if he or she has not lived or worked in cultures other than that of home country. MNCs have realised sometimes through costly blunders, that socio cultural factors are vital ingredients that make up overall business environment and that it is essential to appreciate these differences and how they influence the business before an attempt is made to set up an operation in a host country. There are too many human variables and different types of international marketing functions for an exhaustive discussion about culture. The main elements of culture are: Attitudes and beliefs Attitudes towards time Attitudes towards work and leisure Attitudes towards achievement Attitudes towards change Attitudes towards job. Attitudes and beliefs: In every society there are norms of behaviour based on attitudes, values and beliefs that constitute a part of its culture. The set of attitudes and beliefs of a culture will influence nearly-all aspects of human behaviour, providing guidelines and organisation to a society and its individuals. Identifying the attitudes and beliefs of a society and how if they differ from ones own culture will help the businessperson more easily understand the behaviour of people. Attitudes towards time: Everywhere in the world people use time tc communicate with each other. In international business, attitudes towards time are displayed in behaviour regarding punctuality, responses to business communication, responses to deadlines, and the amounts of time that are spent waiting in an outer office for an appointment. Attitudes towards work and leisure: Most people in the industrial society work many more hours than is necessary to satisfy their basic needs for food, clothing, and shelter. Their attitudes towards work and leisure are indicative of their views towards wealth and material gains. These attitudes affect the types, qualities and numbers of individuals who pursue entrepreneurial and management careers as well. Many industrial psychologists have conducted research in this area to determine what motivates people to work more than is necessary to provide for their basic needs. One explanation is the Protestant ethic which has its basis in the reformation, when work was viewed as a means of salvation and people preferred to transform productivity gains into additional output rather than additional leisure. Europeans and Americans are typically considered to adhere to this work ethic because they generally view work as a moral virtue and look unfavourably in the idle. Attitudes towards achievement: Cultural differences in the general attitudes towards work are also accompanied by significant national differences in achievement motivation. In some cultures, particularly those with high stratified and hierarchical societies, there is tendency to avoid personal responsibility and to work according to precise instructions received from supervisors that are followed by the latter. In many societies, especially where social security is low and jobs are prized, there is a tendency to avoid taking risks and little innovation in work or production processes. In such cultures, the prospects of higher achievement is not considered attractive enough to warrant taking avoidable risks. In many industrial societies, however, attitudes towards personal achievements are different. Personal responsibility and the ability to take risks for potential gain are considered valuable instruments in achieving higher goals. In fact, in many cultures the societal pressure on achievement -5 so intense that individuals are automatically driven towards attempting ambitious The types of attitudes among workers and managers often influence the types of management that has to be utilised to achieve corporate goals. In a culture that emphasises risk taking, greater responsibility, and individual decision making  « decentralised management system would be more appropriate. In a culture, where there is a tendency to put in only adequate amounts of work where achievement is not a valued attribute in a person, the company will follow a more centralisee management system with only limited delegation of decision-making authority. Attitudes towards change. The international manager must understand what aspects of a culture will resist change and how the areas of resistance differ among cultures, how the process of change takes place in different cultures and how long :: will take to implement change. There are two conflicting forces within a culture! regarding change. People attempt to protect and preserve a culture with an elaborate set of sanctions and laws on vogue against those who deviate from norms. Wher. differences are seen, they are perceived as, my method is right and other methods must be wrong. The contradictory force is one in which the public is aware that the cultural environment is continuously changing and that a culture must change in order to ensure its own continuity. In fact, in order to balance these attitudes, the manager must remember that a closer new idea can be related to a traditional one whed illustrating its relative advantage, the greater the acceptance of that new concept Usually, cultures with centuries old traditions that have remained closed to outside influences are more resistant to change than other cultures. The level of education in a society and the exposure of its people to the knowledge and experience of other cultures is an extremely important determinant of its attitude towards change. Attitude towards job. The type of job that is considered most desirable or prestigious varies greatly according to different cultures. Thus, while the medicinal and legal professions are considered extremely prestigious in the United States, civil service is considered most prestigious occupation in several developing countries including India. References Morgan, A., 1998, Copycat TV: Globalisation, program formats and cultural identity, Luton, England, University of Luton Press. Tylor Edward B., 2002, Primitive Culture in: Lambek Michael (ed.): A Reader in the Anthropology of Religion, Malden/Ma./USA Oxford/UK, pp. 21-34 Linton, Ralph 1945, The cultural background of personality. New York, Appleton-Century Philip R. Cateora, John L. Graham, 2007, International Marketing, 13th Edition, McGraw-Hills. Jean-Claude Usunier and Julie Anne Lee, 2009, Marketing Across Cultures, 5th edition, Prentice Hall. Latha Nair, 1999, Personnel Management, Himalaya publishing house. Dr. K. Aswathappa, Personnel Management and Industrial Relations, Himalaya publishing house. Svend Hollenses, A global Marketing decision oriented Approach, 3rd Edition. Stonehouse, G, Campbell, D, Hamill, J, Purdie, T, 2004, Global and transnationl business, 2nd Edition, John wiley and sons, west Sussex. Palmer, A, 2007, Introduction to marketing, Oxford university press, Newdelhi. (b) Cateora and Ghauri (2006) state that for the inexperienced marketer, the similar but different aspect of culture creates an illusion of similarity that usually does not exist. What do they mean by this statement? Explain and give specific examples to illustrate the points made. (50% of marks for this assignment) Consumption patterns, living styles and the priority of needs of the human beings play important roles on the culture. This in other words means that culture prescribes the manner in which people satisfy their desires/needs. Consumption of certain food gives a good example of how it influences the culture. Americans, Europeans and Arabians consume beef whereas Thais, Chinese and the majority of Indians do not consume beef at all believing that it is improper to eat cattle that work on farms, thus helping to provide food such as rice and vegetables. In Japan, the per capita annual consumption of beef has increased to 11 Lbs. which is very small compared to the 100 Lbs. per capita consumed in the US and Argentina. The Japanese eat uncooked sea food and the Iraqis eat dried, salted locust as snacks while drinking. The French eat snails. Americans and Europeans use honey (Bee expectorate or bee spit) and blue cheese or Roquefort salad dressing which is made with strong cheese with bluish mould. It has been seen that no society has a monopoly on their unusual eating habits when comparisons are made among various societies. Food preparation methods are also dictated by cultural preferences. Asian consumer prefers chicken broiled or boiled rather than fried. Consequently, the Chinese found that the Americans fried chicken style is foreign and distasteful. The culture not only dictates the type of food to be consumed but also it affects what should not be purchased. For example, Muslims do not purchase chicken unless it is hallaled and like Jews no consumption of pork is allowed. They also do not use alcoholic beverages, a habit which is shared by some of the Protestants. Moussy a non-alcoholic beer from Switzerland is a product that was manufactured for the consumption of Muslims being a non-alcoholic beverage. Life-style of individuals in every country has its own cultural influence. For example, in India majority of male and female wear dhoties/saris/lungis whereas in Pakistan they wear Salwar Kameez. In the western countries the dress code for men is suit with headgear as hat and for ladies it is skirt and blouse whereas in India the headgear is mostly turban. This life-style basically depends upon the weather conditions of the country. The priority of needs from one country to another also varies. For example, the westerners are effluent and buy their imported clothes in large quantities. In the developing countries the needs of individuals are meager. Hence most of the men and women are dressed in the minimum. Beside consumption habits, the thinking processes are also affected by culture. It has been observed that when the individuals travel overseas, it is virtually impossible for a person to observe foreign cultures without making reference, perhaps unconsciously, back to personal cultural values. This phenomenon is known as self reliance criterion (SRC). It is because of the effect of SRC the individual remains bound by his or her cultural assumptions. It is, therefore, necessary for the foreign traveller to recognise how the perception of overseas events can be distorted by the effect of SRC. The best example of SRC is the behaviour of the individuals treating their animals which reflects their thinking processes. Americans and Europeans usually treat dogs and cats as family members addressing the animals affectionately and even allowing them to sleep on their beds. Arabs view dogs as filthy animals. Some in the Far Eas: like Korea and Thailand, go as far as cooking and eating dogs. Hindus in contrast revere cows and are surprised as to how the westerners and the Muslims eat beef, that also in large quantity. The efforts of the international marketing man should be to reduce SRC effect on the individuals. The presence of SRC, if not controlled, can invalidate the results of the research study. Lee suggests a multi-step approach to remove the undue influence of SRC. Firstly the problem should be defined in terms of the culture of the researchers home country. Secondly, the same problem is defined again except that it is defined in terms of the cultural norms of the host country. Thirdly, a comparison is made of two cultural composites. Any difference between the composites indicates the existence of SRC. Although African, Arab and Asian business methods have endured for centuries, most American firms react to those methods in ethnocentric terms and prefer to conduct business along the familiar western lines. Project Heads launching a venture in less developed countries should consider the following guidelines: Resist the tendency to conduct business immediately on landing. Resist the tendency to conduct business at all times. Consider doing favour as a business tool to generate allies. Contact, cultivate and conduct field work among at least one sample clientele to serve as an initial testing centre for the firms product. Introduce the product line into the sample group by local forms of cause related marketing. Extend product acceptance beyond the sample clientele into related segments. An awareness of the influence of the SRCs is valuable because such awareness can help a manager to prevent a transfer of personal cultural norms on a wholesale basis to an overseas market. This awareness should make the manager more customer oriented and the marketing strategy thus developed will reflect through market needs. A country may be classified as a high context culture or low context culture. The context of culture is either high or low in terms of in depth background information. North America and North Europe are examples of low context cultures. In these types of societies messages are explicit and clear in the sense that actual words are used to convey the main part of information in communication. What is important is what is said, not how it is said and not the environment within which it is said. Japan, France, Spain, Italy, some countries of Asia like India, Africa (South Africa) and the Middle East Arabian nations are High-Context Cultures. In such countries the communication may be indirect and the expressive manner in which the message is delivered becomes critical because the verbal part does not carry most of the information. The context of communication is high because it includes a great deal of additional information such as message senders values, position, background and associations in the society. Ones individual environment such as physical setting and social circumstances determine what one says and how it is interpreted by others. This type of communication emphasises ones character and words as determinants of ones integrity making it possible for business persons to come to terms without detailed legal work. A common advertising method used by American advertisers is to present a TV commercial as an illustrated lecture. In this low context method, a product is discussed in the absence of its natural setting. Such a message is not easily understood in high context cultures because of the omission of the essential contextual details. In one of the studies, carried out by researchers they tested six European commercials on five cultural groups ranging from the high context Asian group to the low context Swedish group and the evidence supported Wells proposition. Compared to a low context culture, high context cultures perceive non-verbal communication elements as being more informative.

The Political Environment Of Business

The Political Environment Of Business Business environment consists of all those factors that have a bearing on the business, such as the strengths, weaknesses, internal power relations and orientations of the organization; government policies and regulations; nature of the economy and economic conditions; socio-cultural factors; demographic trends; natural factors; and, global trends and cross-border developments. Business Environment Interrelationship Any meaningful organization has certain mission, objectives and goals and a strategy to achieve them. Business environment has a bearing on the shaping of all these integral and interrelated elements. It is, therefore, only very appropriate that formulation of strategy is sometimes defined as establishing a proper firm environment fit. Indeed, the mission /objectives/goals themselves should be based on an assessment of the external environment and the organizational factors (i.e. the internal environment ). A SWOT analysis (analysis of the strength and weaknesses of the organization and opportunities and threats in the environment), therefore is one of the first steps in the strategic management process. Business dynamics , to a large extent , is a dependent factor it depends on , inter alia, the environmental dynamics . hence , the importance of environmental analysis . The external environment has , broadly , two components , i.e., business oppourtinities and threats to business . similarly , the organizational environment has two components : strengths and weaknesses of the organization .thus , strategy formulation is properly pitting th organizational factors (internal environment ) against the opportunities and threats in the external environment . In other words , business decisions are conditioned by two broad sets of factors , i.e., the internal environment and the external environment. Business Decision A SWOT analysis therefore is one of the first steps in strategic management process . business dynamics, to a large extent , is a dependent factor it depends on , inter alia , the environmental dynamics. Hence, there is a importance of environmental analysis . Types of environment On the basis of the extent of intimacy with the firm , the environmental factors may be classified in to different types or levels . as indicated above , there are , broadly two types of environment , the internal environment , i.e., factors internal to the firm and external environment , i.e., factors external to the firm which have relevance to it . The internal factors are generally regarded as controllable factors because the company has a control over these factors ; it can alter or modify such factors as its personnel , physical facilities , organization and functional means , such as marketing mix , to suit the environment . The external factors , on the other hand , are , by and large , beyond the control of a company. The external or environmental factors such as the economic factors , socio-cultural factors , government and legal factors , demographic factors , geo-physical factors etc., are , therefore, generally regarded as uncontrollable factors . It may , however , be noted that a firm may not sometimes have complete control over all the internal factors . also , it is some times possible to change certain external factors. Some of the external factors have a direct and intimate impact on the firm ( like the suppliers and distributors of the firm ) . these factors are classified as micro environment , also known as task environment and operating environment . there are other external factors which affect an industry very generally ( such as industrial policy , demographic factors , etc . ). They constitute what is called macro environment , general environment or remote environment . Business environment Dimock observes : the two most powerful institutions in society today are business and government ; where they meet on common ground-amicably or otherwise together they determine public policy , both foreign and domestic , for a nation The political environment includes factors such as the characteristics and policies of the political parties , the nature of constitution and government system and the government environment encompassing the economic and business policies and regulations . these factors may vary very considerably between different nations , between different provinces of the same nation and also over time. The major economic policy decisions often have political underpinnings. The adoption, in the early 1950s of the principle of socialist pattern of society as the socio-economic philosophy by the congress party, which ruled India until 1995 except for a brief period (1977-1980), was mainly responsible for the public sector dominated development strategy followed in india until the early 1990s. It is indeed the dramatic changes in the political environment in the erstwhile USSR and the East European countries that gave rise to drastic changes in their economic policies in the late 1980s. And these developments have encouraged a revolutionary change in Indias economic policies in 1991. Peter Drucker in the Management Challenges for the 21st century observes : Even within transactional economic units , national politics still over rule economic rationality despite the European economic community, for instance, it has proven all but politically impossible to close a totally redundant plant in Belgium and shift the work to a French plant of the same country only 30 miles away, but on the other side of a national border. Many political decisions have serious economic and business implications. The economic policy of ruling party is very important. In the past communists and other leftists favored state capitalism and were against private capital, particularly foreign. Important economic policies such as industrial policy, policy towards foreign capital and technology, fiscal policy and foreign trade policy are often political decisions. Business is an economic activity. But to be effective, business mangers, must also take into consideration the non-economic environment of business. One should give importance to politico-legal environment of business. The Government is a political institution, but it also serves a social purpose, it formulates and executes social policies , it provides the means of maximizing social benefits and minimizing social costs. In other words, the Government itself has a social value and culture. In the modern world, business of any type any structure and any size is often affected by Government polices, programmes and legislations. The Government has its own form, structure, style and ideology or outlook. Business has to organize its activity, and the businessmen have to define their respective business strategy and business tactics depending upon the nature of the Government at work . In other words, business policy decisions are designed according to the Governments overall policy and environment of the system. The ideology or philosophy or outlook of the government of every country enacts and executes a set of policies and programmes. few of the policies are being executed through legislations. The politico-legal environment constitutes the legislations and enactments, rules and regulations, systems and procedures, policies and plans, statements and announcements, directives and guidelines by the Government . To become a successful manger, one should take into considerati on the political environment of business, and then capitalize on the opportunity available in Business environment. The political environment of business consists of several critical elements, e.g., the nature and form of government, the ideology of the ruling party, the strength of the opposition, the role and responsibility of the bureaucracy, political stability, the effectiveness of the Government, its plans and programmes, the socio-economic legislations, and politico-legal institutions, etc. The political environment of business contains a number of critical elements: The Form Of Government Gone are the days of Laissez fare, government intervention to some extent in business activity every where in the world is a rule rather than an exception. So, the form and structure of the Government is a very crucial and decisive factor for the business sector. Following examples may be cited to illustrate this point. As it is said that in democracy such as in India , we have government of the people, by the people and for the people. Peoples participation is so important that even at the enterprise level, we seek workers participation in management, i.e., industrial democracy . Under a federal form of government, we tend to confine the authority of the Central Government with respect to the functional autonomy of the State Governments and, due to this, we allow both Central as well as State level public enterprises. In the same way, the principle of democratic decentralization, authorize even the local Government to collect some business taxes and spend money on local activities. Thus, the system of government and the structure of administration affects business. And in order to secure maximum favor from the existing Government, businessmen also create their own lobby and this factor partly decides whether the Government adopts pro business or anti business measures. For example , as India is a democratic country (or peoples government) , to help medium and small scale entrepreneurs , it has been undertaking several steps like setting up of banks and financial institutions; formulating various policies and schemes, etc. All such measures are specifically focused towards the promotion and development of medium and small scale entrepreneurs. The government (central and state ) has been taking active steps to promote entrepreneurship in various industry and service sectors. It has declared several policies and also implementing schemes and programmes to enhance the global competitiveness of small enterprises across the country. The Ideology Of The Ruling Party In a democratic set up, like in India, the ideology of the ruling party influences ownership , management structure and size of business. rightist inclination of a ruling party may formulate liberal pro-business policies, whereas a leftist bias of a ruling party will develop measures like nationalization and excessive centralization. So the ideology or outlook of the ruling party may help or hurt the core of business activity. Earlier, our government favored progressive income taxes and opposed unregulated business and finance. In recent years they followed centrist economic and social democratic agenda. But , today our ruling party focuses on neo-liberal policies which includes social liberalism secularism and free enterprise system with government regulations. Under the regime of Mr. P. V. Narasimham Rao and then finance minister Dr. Manmohan Singh, significant economic reforms were initiated and more stress was given on efficiency rather than equity considerations. This affected the work ethos in the day to day operations of public enterprises. In 1991 congress with its alliance introduced New Economic Policy in which they welcome the idea of privatization , which was discontinued by the BJP government under the leadership of then prime minister Shri Atal Bihari Vajpayee . In 2004, again the privatization came into existence with the emergence of congress party. The Strength Of Opposition In a democracy opposition plays as vital role as the government. a government to work in a proper way and according to the will of the people, equally strong and sensible opposition is requisition. an opposition like this leads to the success of democracy like in England which the oldest democracy of the word. Usually , there is one strong political party is opposition which is the strength of democracy in that country. Under the two-party system, the party which gets an absolute majority forms the Government. Under the multi-party system, the party which gets a relative majority forms the Government with the collaboration or support of some other political parties. Others which do not command majority form the Opposition. The strength of the Opposition very often depends on whether or not the Opposition parties are united or divided. They may be ideological differences between parties but the Opposition must act as a whole, and the parties must rise above their ideological differences and should judge every move of the ruling party critically. in India there are a number of opposition parties. The effective working of opposition in democracy is very important. The opposition fastens the growth of the county and slow down its growth by untimely agitations. For example, the violent agitations in Gujarat, Bihar, Assam and Punjab resulted in great loss of life and propensity and failed entirely to gain their objectives which affects the working of business entities. So if the Opposition is fair, firm and consistent, it can make constructive criticism of Government polices affecting business. As a result, the Government cannot afford to act irresponsibly with regard to the business sector in the economy. Recently also, the Governments policy of foreign direct investment (FDI) in retail is wrongly criticized due to political reasons by opposition. Such kind of destructive approach is against the national interest. So in a democracy, an effective Opposition is as crucial as Government to protect, promote and regulate business in the best interest of society. Role And Responsibility Of Bureaucracy In any country , Government works through the bureaucracy. In a democratic set up, different parties may be voted in or out of the Government as and when elections are held. Even if the same party rules, thee is no guarantee that the same person will hold charge of a Ministry. Ministers change from time to time, but Government administration must continue without any break. This is where the bureaucracy comes in. bureaucracy is the permanent machinery of the Government, it is meant to keep the flow in Government operations in relation to both business and non-business sectors. In a system where the Government controls and regulates the business extensively, the bureaucracy is very powerful in enforcing Government rules and regulations, systems and procedures, licenses and restrictions. So the Businessmen, should, tend to oblige the bureaucracy in a number of ways. Role of bureaucracy in a country like India which is a developing country are: Policy Formulation- Formulation of Policy is the crucial function of political leaders or members. But the executives also have to play a vital role in it. They advise the ministers in policy making . Political leaders or members being amateurs cannot understand the technical complexities of laws and policies and hence depend upon the expert advice of professional civil executives. Policy Implementation This is the most essential and fundamental function of civil servants. They formulate and execute laws and policies to attain the goals of welfare state that is social equity, economic development, growth and so on Delegated Legislation- This is a quasi legislative function performed by the civil executives. Due to unavailability of time, pressure of work and increased complexities of legislation the legislative makes laws in raw form and delegate its power to the civil executives to make the full fledge bill . so in this sense civil executive makes bills ,rules and regulations, but within the boundary of the parent law that is enacted by the legislature. Delegated legislation is also known as executive legislation or subordinate legislation. Administrative Adjudication- This is a quasi judicial function performed by the civil executives. The civil executives settle disputes between the citizens and the state. There are Administrative Tribunals with judges who solves this dispute among citizens and the state. Examples of some of the tribunals in India are : the Income Tax Appellate Tribunal, Industrial Tribunals, Rent Tribunals and Railway Rates Tribunals. These tribunal functions beyond the ordinary court system. In addition to the above, the civil executives also performs the following functions-Administrative planning, administration of public enterprises ,handling financial operations etc. When the Government introduced liberalization in 1991 i.e., relaxation of rules and regulations, streamlining of systems and procedures, control turns out to be redundant and meaningless. At that time the bureaucracy finds that it is going to loose its age old role and responsibility of enforcing controls, as the same has happened with economic reforms. Powerlessness is a terrible situation for the bureaucracy. So they opposed towards liberalization. The bureaucracy enjoys imposition and execution of controls and regulations and the subject of controls and regulations had profound implications for business. For example, professional management of quite a few of our public enterprises has become a perpetual tussle between bureaucrats and technocrats. Politico-legal institutions Business and economic policies are statutorily enforced through laws. Various socio-economic legislations are subject to business operation which constitutes the legal environment. In todays scenario there are so many laws that are prevailing which can affects the business operations and it is required by the modern businessmen to have a basic knowledge regarding law and he needs legal advice constantly. Today business is more a kind of a legal contract rather than a social contract. Business laws are numerous in number and various in form. The laws are enacted to protect the business interests of various groups in society. The laws are needed to protect consumers, workers, mangers, owners, shareholders and society at large. There are many business legislations such as MRTP,FERA, IDRA etc. The order is maintained in the industrial economy through the above said legislations . Industrial order and harmony is essential for survival and expansion of business. Laws are not only meant to protect the business but sometimes it also creates the business. for example in Tax laws , more the number of operations of business ,the more the complications of tax laws the more will be the business of tax consultants. Thus economic legislations and business environment are interdependent on each other. Last but not the least, the legal institutions also plays a crucial role as a part of the noneconomic environment of business. The organs of the Government effects functioning of the legislative, executive and judicial business environment directly and indirectly in all manners. The above said organs run through organizations and institutions. The judiciary functions through organizations and institutions. For example, in India the judiciary runs through the Supreme Court, the High Courts and the lower courts. Unless these courts function efficiently, adjudication of business matters, will be at stake. For example , unless the police department acts with vigilance, the economic offences in a country will increase. The successful operation of business depends upon cooperation and coordination between number of Government departments like DGTD, DGS D BPE, etc. Sometimes, business suffers because of inter-ministerial or inter-departmental conflict. To avoid this kind of conflict, very often coordinating cells are created. Efficient working of the cells will helps in running business prosperously without constraints, otherwise, red-tapism, procedural delay, excessive centralization, lack of dedication and absence of departmental coordination will frustrate business activity.

Constructivism Theory Essay -- Education, Teachers, Wireless Computin

Theoretical Framework Dewey (1916/1997), Papert (1993/2000), Piaget (1932/1997), Bruner and Vygotsky‘s (1978/1981) social constructivism (SC) theory will support this study. The theory of SC places teachers as facilitators in an active learning setting. An active social learning setting creates opportunities to facilitate learners with actively constructing knowledge using past experiences to connect to introduced concepts and tasks (Ryu et al., 2009). This can also be applied when teachers instill the value of the learning content through connecting the subject to past experiences and real-world situations (Specht, 2009). Teachers will need to be trained to create learning activities that contain only the information they want their students to process (Johnson et al., 2009). Dewey’s (1916/1997) SC theory emphasized that teachers use the information processing approach to observe their students during the teaching-learning process. Dewey’s information processing approach also requires teachers to alter their instructional practice (Bebell & Kay, 2010). For example, Dewey’s information processing approach suggests teachers use the independent and self-regulatory design to prepare their learners for future educational endeavors. This design can facilitate a network of lifelong social learners. The past years emphasized ways societal changed from passive information consumers to producers of information and consumer who have become social content prosumers (Specht, 2009). Therefore, training to integrate one-to-one computing will focus on employing social content, enriching activities, pedagogical approaches and innovative technology knowledge with the existing curricular. On... ...man prospective to advance through constructive use of communication resources (Johnson et al., 2009). Technophobia: computer phobia, anxiety, unfavorable global attitudes, societal impact, specific negative cognitions or self-critical personal dialogues during actual computer usage or when considering future computer use (Ursavas & Karal, 2009). Wireless Computing: devices that use electromagnetic waves rather than land-based wires to carry a communication signal; examples are laptops, clickers, cell phones, iPods, and other such mobile devices, including printers and desktop that operate through wireless signals, rather than hardware technology (Skevakis, 2010). Wireless Technology: output tools such as laptops, clickers, cell phones, iPods, and other such mobile devices, including printers and desktop that operate through wireless forms (Skevakis, 2010).

Betty Friedans The Feminine Mystique Essay -- Betty Friedan The Femin

Betty Friedan's The Feminine Mystique The Feminine Mystique is the title of a book written by the late Betty Friedan who also founded The National Organization for Women (NOW) to help US women gain equal rights. She describes the "feminine mystique" as the heightened awareness of the expectations of women and how each woman has to fit a certain role as a little girl, an uneducated and unemployed teenager, and finally as a wife and mother who is happy to clean the house and cook things all day. After World War II, a lot of women's organizations began to appear with the goal of bringing the issues of equal rights into the limelight. The stereotype even came down to the color of a woman's hair. Many women wished that they could be blonde because that was the ideal hair color. In The Feminine Mystique, Friedan writes that "across America, three out of every ten women dyed their hair blonde " (Kerber/DeHart 514). This serves as an example of how there was such a push for women to fit a certain mold which was portrayed as the role of women. Blacks were naturally excluded from the notion of ideal women and they suffered additional discrimination which was even greater than that which the white women suffered from. In addition to hair color, women often went to great lengths to achieve a thin figure. The look that women were striving for was the look of the thin model. Many women wore tight, uncomfortable clothing in order to create the illusion of being thinner and some even took pills that were supposed to make them lose weight. The role of women was to find a husband to support the family that they would raise. Many women dropped out of college or never went in the first place because they we... ... becomes apparent that there have been great advances through history. Lesbian women were forced to repress their sexuality and get married in order to live a "normal" life. Even after homosexuality began it's emergence in the 1970s, lesbianism was often forgotten somewhere among the controversy. In the words of feminist author Kate Millett in her book, Sexual Politics which was written in 1970, "'Lesbianism' would appear to be so little a threat at the moment that it is hardly ever mentioned†¦ Whatever its potentiality in sexual politics, female homosexuality is currently so dead an issue that while male homosexuality gains a grudging tolerance, in women the event is observed in scorn or in silence (pt. 3, ch. 8)." There seems to be no distinction made between homosexual men and homosexual women in the media and this causes another form of separation.

Narrative Styles In Poe, Melville, Hawthorne Essay -- essays research

narrative styles in Melville’s Bartleby, Poe’s Arthur Gordon Pym, and Hawthorne’s The House of Seven Gables. How all three authors utilize a â€Å"conversational† tone for the function of their work.   Ã‚  Ã‚  Ã‚  Ã‚  In works by three of the most classically American authors of the nineteenth century, Melville, Poe, and Hawthorne, a trait that can be considered common to all three authors is pronounced clearly as a means to their narration. This trait is that of deploying a narrative laden with- and moreover led by –conversational phrasing and asides. The flow of passages in these authors’ works, Bartleby, Arthur Gordon Pym, and The House of Seven Gables, takes on a spoken structure, and numerous operations are made by each writer to establish a link with the reader as though he or she is actually engaged in an exchange of living conversation with the author. This approach is probably quite intentional and may be seen, since it is occurring in some of the most celebrated American authors of the period, to be one that portrays the literary mindset and mechanic at large during the time in which these books were written. In Melville’s Bartleby, this distinction becomes clear immediately. Although any first-person narrative is designed to impart upon the reader a close proximity to the protagonist, there are extra measures apparent in the style of this short story that furthers this. Shortly into the beginning of the narration, the voice gives the following passage (pg. 4): â€Å"I do not speak it in vanity, but simply to record the fact, that I was not unemployed in my profession by the late John Jacob Astor, I name which, I admit, I love to repeat, for it hath a rounded and orbicular sound to it, and rings like unto bullion. I will freely add, that I was not insensible to the late John Jacob Astor’s good opinion.† This single block of text is heavily charged with conversational phrasing: â€Å"I do not speak it in vanity;† â€Å"I admit, I love to repeat;† â€Å"I will freely add.† Such structures signal that the voice is one issuing from not merely from a w riter, but rather from a speaker. Furthermore, the structure of the following passages takes on the form of an oral report in which the narrator goes through descriptions of his colleagues point-by-point, as though he is simply trying to introduce them as concepts not to be forgotten throughout the ensuing lecture... ...heir positioning between segments of a more interpersonal nature, they render an effect of listening to their delivery rather than merely reading them, especially as they are often sewn back into the thread of the story via an expression such as one make in an oral presentation. The above passage, for example, is tied back into the narrative by â€Å"But to return from this digression.†   Ã‚  Ã‚  Ã‚  Ã‚  Of the three pieces examined, Poe’s is the least overt in the narrative features described. His approach has more inventive aspects to it, and while it also differs most radically in detail and content, Arthur Gordon Pym, put alongside the works of Nathaniel Hawthorne and Herman Melville, seems to suggest a step into more modern story-telling. This proposition is easily evidenced in face of the widely accepted viewpoint that Poe was the first true developer of the mystery or crime story. And if he is the most modern and his narrative style the least similar to that of either Melville or Hawthorne in the sense described earlier, than this trait of conversational address throughout a text may be all the more considered as emblematic of fiction in nineteenth century America.

Ethics for a Criminal Justice Career Essay

For someone who chooses to become a law enforcement officer he or she must understand the importance of having moral ethics standards in order to do the job effectively and professionally. Police officers are held by the public to a higher standard of morality and are expected to be above reproach. Sadly, we see in the news all to often police officers that have exhibited unethical conduct both on the job and in their private lives. When an officer commits an improper act of some type it impacts the entire law enforcement profession, in some cases it makes it hard for other officers to do their job without ridicule. Unfortunately, the public does not differentiate between officers, departments, or uniforms when a scandalous act occurs. The purpose for anyone pursuing a law enforcement career to study ethics is essential to keep the integrity and the trust of the public. A look into how and why officer should make ethical decisions, to examine the motives for the choices they make and see what is the influence that guides them to make the choices they do. The Denver Police Department for example has the recruits in the police academy recite the police code of ethics every morning along with the pledge of allegiance. This tradition has carried on because of a police scandal that took place in 1961 that involved a number of officers who were committing burglaries, 47 officers were stripped of their badges and then went to prison. That year became known as the city of Denver’s year of shame, in a reprint of the original article in the Denver Post in February of 2010, the question was asked, How did it happen? â€Å"The department made it easy for us,† the leading police-burglars said. They pointed to a breakdown in departmental discipline and supervision that made it possible for them to double as safecrackers. As the year ended, steps were being taken to repair that breakdown. The International Assn. of Chiefs of Police was undertaking a departmental reorganization program, which is expected to make sweeping changes in pol ice  command policy, and, possibly, in command personnel. Some observers argue that only a thorough shakeup can restore public confidence in the scandal-ridden department. The answer the officers gave was insufficient because they were blaming the police department’s lack of supervision and breakdown in discipline as a reason for their crimes. Police officers need to have their own built in reasons for choosing the most ethical way, because even with increased supervision and discipline officers spend most of their shifts without supervisors around them. An officer must develop a decision making process that will be based on a standard that causes them to make the ethical decision immediately when faced with a moral dilemma. There are four major perspective theories of ethics that influence the decision making process for making choices, they are the Moral Virtue perspective, the Deontological/Formalism perspective, the Utilitarianism perspective, and the Biblical perspective. The moral virtue perspective is based largely on Plato and Aristotle theories, in (Sam Souryal’s book, Ethics in Criminal Justice, 2007) he points out that Aristotl e argued, â€Å"that because no one is born ethical (or unethical), people must spend their entire lives actualizing their potential in pursuit of happiness. This lifelong endeavor should be regarded not only as a means, but also as an end, desirable in itself.†(p.14) Aristotle believed that virtue ethics are learned through habit; therefore the application of virtuous behavior is brought about only through practice. Law enforcement agencies when recruiting candidates do extensive background investigations that include going to the schools they attended growing up and interviewing their teachers and friends. A polygraph test is given and psychological profiles are done all with the intention to determine those who demonstrate strong moral values before they are hired. In an FBI Bulletin article that focuses law enforcement ethics shows that in the pursuit of finding those who exhibit virtue ethics they say: Police departments’ best efforts will not prevent instances of police misconduct. Proponents of virtue ethics argue that certain officers misbehave because they lack character. These â€Å"bad apples† managed to â€Å"slip through the cracks† despite their unethical values. They argue that police abuse occurs in isolated incidents and involves a few immoral opportunists who were corrupt before they became officers. Unfortunately, this interpretation fails to explain how otherwise  exemplary officers with no prior history of wrongdoing, many of whom are sterling role models in their families, churches, and communities, can become involved in misconduct. (www.fbi.gov) In police academies across the nation are training police officers in ethics, it has become part of the curriculum in order to prevent a scandalous situation. In an online article at PoliceOne.com makes a very interesting point concerning virtue ethics development in a person: It is unlikely that an increase in ethics training alone will lead to more ethical policing. You can’t t rain ethics in the same way as other skills. It’s not a definable ability but is instead the result of education comprised of peer discussions, formal and informal training, and thoughtful reflection. (www.policeone.com) There needs to be more than just virtue ethics which morality is an overall concept to of people wanting to make their lives better. A problem that arises is who determines what things can be done to accomplish this, a choice to do something to live a better life could hurt someone else’s quality of life. Now a look into what is called the Utilitarianism theory as defined in a book on Criminal Justice Ethics by (Cyndi Banks, 2009) which states that consequentialist theories contend that the right thing to do always depends on the goodness of consequences. Utilitarianism is a consequentialist moral doctrine because, for the utilitarian, morality is solely a matter of consequences. (p.280) There is an appeal of utilitarianism to people because as (Rae, 2009) points out, â€Å"All one must do is weigh the anticipated good consequences of an action against its anticipated harmful ones – the bottom line produces a greater balance of benefits. If it produces greater benefits, then it is the most moral course of action† (p.74) The police officers in Denver that were committing the burglaries could have and may have used this theory as a justification for their illegal acts. It was said that their pay was not sufficient and they needed to do this in order to provide for their families, the benefit of that would outweigh the crime. Rea also shows how utilitarianism could justify obvious injustices, â€Å"such as contriving evidence against an innocent person to prevent widespread social unrest that would result in loss of life and substantial property damage.† (p.75) This theory if used in the law enforcement profession could cause incredible harm to their community and could justify immoral choices. This cannot be a theory that should be used by police officers to guide them in  making ethical choices because the end does not justify the means. The Deontological theory according to (Banks, 2009) Is in contrast with the utilitarianism theory because it takes the view that to act rightly, persons must first of all refrain from doing thins that can be said to be wrong before the fact; these wrong acts are defined by what are variously called rules, laws and constraints. The Deontological theorists claim that the rightness or wrongness of an act depends entirely upon the kind of act that has occurred and not upon its consequences. (p.p. 280-281) For law enforcement officers the deontological perspective would be a much better theory to follow because the decision would be based on the act itself. If the act a police officer would chooses is wrong, he or she should not even consider doing it for no other reason than it is wrong. This would be inline with the police code of ethics that sets out strict guidelines for officers to do, no matter what the circumstances are. â€Å"The Christian will tend to be more deontologically oriented because of the emphasis on Christian Ethics on the commands of God as moral absolutes and guiding principles.† (Rae, 2009 p. 17) After becoming a Christian while on the police force the difference in the work ethic was obvious to the command staff. The power of the Holy Spirit was transforming in giving the ability to follow God’s law and to understand that whatever decision was made, is for the glory of God. The Biblical perspective is the guiding force for a Christian officer; it does not automatically prevent ethical struggles, the same issues and temptations are still out there such as the high rate of divorce, alcoholism and suicide. They all could succumb to the same problems as any police officer such as anger, lust and promiscuity, greed, hatred and bitterness in the face of their daily challenges. It is easy sometimes in this field to forget obedience and submission to God’s authority, while possessing the authority given to them as police officers. They must always remember that they are slaves of God and he gives all authority in heaven and on earth. It is difficult to understand how any officer without Christ can function and remain pure given the environment they work in. An officer with a Biblical perspective should not be as prone to giving in to unethical decisions when facing dilemmas A police officer’s perspective will determine the way he or she handles the ethical dilemmas  that occur on the job. The verse found in Colossians 2:8 should be the guide for a Christian police officer to follow the Biblical perspective and not the perspectives the world offers, â€Å"See to it that no one takes you captive through hollow and deceptive philosophy, which depends on human tradition and the elemental spiritual forces of this world rather than on Christ.† (NKJV) References Banks, C. (2009). Criminal Justice Ethics, Theory and Practice (2nd ed.). Thousand Oaks, CA: Sage Publications Inc. Eldridge, L. (2011, June 16). Situational ethics and the moral chaos of modern policing. In issues/articles/3804919-Situational-ethics-and-the-moral-chaos-of-modern-policing/ PoliceOne.com. Retrieved May 3, 2014, from http://www.policeone.com/patrol- issues/articles/3804919-Situational-ethics-and-the-moral-chaos-of-modern-policing/ Fitch, B. D. (2011, October). Focus on Ethics Rethinking Ethics in Law Enforcement. In The FBI- Federal Bureau of Investigation, Bulletin . Retrieved May 2, 2014, from http://www.fbi.gov/stats-services/publications/law-enforcement-bulletin/october- 2011/focus-on-ethics Holy Bible: New King James Version. (1982). Nashville, TN: Thomas Nelson. Rae, S. B. (2009). Moral Choices, An Introduction to Ethics (3rd ed.). Grand Rapids, MI: Zondervan. Souryal, S. S. (2007). Ethics in Criminal Justice, In Search of Truth (4th ed.). Newark, NJ: Matthew Bender & Company Inc. Whearley, B. (2010, February 15). Exposà © of Police Burglaries Marked City’s ‘Year of Shame’ [Electronic version]. The Denver Post.